Frequently Asked Questions

I was recently laid off, how can you help me?
You may first want to register for unemployment compensation. You can register online 24 hours day, 7 days/week at http://unemployment.Ohio.gov or call toll free 1-877-644-6562. For TTY service dial toll free: 1-888-642-8203.

Interested jobseekers can register online for self-directed job seeking service and to apply to local area employment opportunities www.ohiomeansjobs/cuyahoga. You can also visit our Career Centers at any time to view job postings and use our computers, phones, fax machine and copier for job search purposes. If you want further assistance, one of our Employment Specialists can assist you in your job search. A 3-day Career Workshop is is a benefit to job seekers wanting additional information on how resumes are written and read, interviewing tips and tricks and more.

Funding may be available to eligible job seekers that are in need and meet suitability.  We also collaborate with the United Labor Agency, an organization specifically designed to service the dislocated worker.

When is orientation?
Onsite Orientations occurs at different times and days throughout the OhioMeansJobs|Cleveland-Cuyahoga County system. Generally, there is an orientation offered once per week at each of our locations.  Click here to read more (this will link, location TBD)

I do not know what to say during interviews, what should I do?
You should register for service through orientation and attend the Career Workshop. You learn what to do before, during, and after the interview. The class provides information on the most commonly asked interview questions and you will participate in a mock interview with an Employment Specialist.

What is OMJ?
OMJ is an Ohio website that stands for OhioMeansJobs.com. OMJ provides both free job search and job matching opportunities statewide.  OhioMeansJobs.com has partnered with the national leading resume provider, Monster.com to help jobseekers market their skills to employers and post their resumes within the state of Ohio and beyond.

I did not finish high school, how can you help me?
Obtaining a high school diploma or GED (General Equivalency Diploma) greatly increases employment opportunities. Most employers require that applicants possess a high school diploma or GED. Because OMJ Cleveland-Cuyahoga understands this requirement, GED instruction is available at our Downtown and Brookpark One Stop sites.

Parma City School District at OhioMeansJobs|Cleveland-Cuyahoga County, 1020 Bolivar Road – (216) 664-4673
Parma City School District at OhioMeansJobs|Cleveland-Cuyahoga County, 11699 Brookpark Road – (216)  898-1366
Cleveland Metropolitan School District at Max Hayes, 4600 Detroit Avenue – (216) 634-2137
Cuyahoga Community College at Metro Campus, United Technology Center – (216) 987-3201

NOTE: Not all locations are noted here, but your local career center can refer you to the most convenient location.

What if I have a disability?
Each One-Stop is equipped with materials that will assist disabled individuals in utilizing our services. ADA (Americans with Disabilities Act) approved materials, including a large screen computer with wheelchair access, are on hand at each location. Items, such as hearing enhancements, large print reading materials, and tools for reading/math comprehension, are available as well. Disability Specialists, employees of OhioMeansJobs|Cleveland-Cuyahoga County are available for consultation through your Employment Specialist.

What kind of training will OMJ Cleveland-Cuyahoga County fund?
OhioMeansJobs|Cleveland-Cuyahoga County will fund training that leads to gainful employment and meets our occupations in demand criteria. The Department of Labor determines occupations, which fall in this category. Exceptions to the occupations in demand criteria must identify the occupation for which training is to occur, the reason for requesting an exception and documented evidence of employment. Your Employment Specialist can provide application guidance.

My caseworker recommended this program, how do I get started?
When you attend orientation and customer registration, be sure to indicate your public assistance status on your application. All customers receiving OWF (Ohio Works First) cash benefits must have formal authorization from their caseworker. We must verify the authorization with your caseworker before proceeding. After this confirmation, we will move quickly to expedite your application.

When can I start training?
In order to start a training program you must first be determined a WIA (Workforce Investment Act) eligible, have a need and meet suitability through interviews and assessments before a funding application can be approved. Please attend orientation and register for services for more information.

Do all training providers have the same credentials?
No. We have a wide variety of training programs offered; therefore, the credentials and certifications and/or certificate of completions for coursework vary.

What if my training provider is not on the approved list?
To access WIA funding for training, customers must use training providers approved by the State of Ohio and the Cleveland/Cuyahoga County Workforce Investment Board (WIB). Many important factors are used in determining the approval of providers. Training providers must offer a relevant curriculum that meets current workforce needs. The rate at which students successfully complete training and secure employment post-graduation are critical factors in the approval process. There is an extensive range of certified providers offering training in various demand occupations. Each career center has a database of certified providers. For further information regarding these providers, inquire with your Employment Specialist for more information.

If a provider is interested in going on the state list, they need to use the eligible Training Provider Online (ETPO) system. To access ETPO, use https://ohiomeansjobs.com/etpo/.

What if I have outstanding student loans?
You may still qualify for tuition assistance through OhioMeansJobs|Cleveland-Cuyahoga County. We provide grant assistance, which does not require repayment. Depending on the selected training, we may be able to cover the full cost of tuition. Although this assistance may be available, make every effort to resolve your student loan debt.

Defaulting on a student loan can cause significant problems. You can begin to resolve that situation today by contacting the student loan company who will help you establish a reasonable payment plan. Most student loan companies have a default plan, whereby once you have made a number of timely payments (usually six); you may be considered for an additional loan amount. You will need to continue to make payments as established, so working full- or part-time while attending school is advised.

Why do I have to take a math and reading test?
The TABE (Test of Adult Basic Education) assessment is based on an eighth grade math and reading level. Generally, eighth grade proficiency is a basic requirement for most employers. TABE scores are a good predictor of success in training and allow your career manager to assess your skill level. Most training will require some component of math and reading. The test is a preparation tool, which indicates whether a customer is ready to proceed in training.